Sarai旅館 (The Sarai)

Peaceful Stay, NewlyBuilt Rooms , Good Food Budget Friendly, Polite & Helpful Staff, Perfect Place To Enjoy With Family

*2/5 Stars* My recent stay at The Sarai was average, and unfortunately, it didn't quite meet my expectations. While the hotel's amenities were decent, the unprofessional behavior of the staff was quite noticeable. Their attitude and lack of courtesy made the experience less enjoyable. Additionally, I found it surprising that water was chargeable after the initial two bottles. Given the rates charged for the room, I would have expected complimentary water throughout my stay. Overall, while the hotel has its strengths, the staff's behavior and the water policy left a lot to be desired. With some improvements in these areas, the hotel could certainly enhance its overall guest experience.

We really enjoyed our stay at the sarai. The room had a beautiful view and was nice and clean, and they provided an extra bed for us. We had many options for food at the buffet. The staff, including mr. Faizan, mr. Shaid and mr. Lateef were friendly and cordial.

Room is good with all amneties problem is it is very far from dal lake no activity in hotel u get bored food is good staff cooperative book if u want to just relax and do nothing else

I recently had the pleasure of staying here and I can confidently say it was an outstanding experience from start to finish. From the moment I arrived, the staff was incredibly welcoming, friendly, and attentive to every detail. Check-in was smooth, and I was pleasantly surprised by the warm hospitality. The room was immaculate, beautifully designed, and well-equipped with all the amenities I needed for a comfortable stay. The bed was exceptionally cozy, ensuring a restful sleep, and the view from my window was simply breathtaking. The hotel facilities were top-notch. The pool was clean and refreshing, the gym was well-maintained, and the spa offered a truly relaxing experience. The breakfast buffet was a highlight, offering a wide variety of delicious options catering to all tastes. The hotel’s location was also perfect—conveniently close to major attractions, restaurants, and transportation, making it easy to explore the area. Overall, my stay here exceeded all expectations. The combination of excellent service, luxurious accommodations, and great amenities made it a truly memorable experience. I would highly recommend this hotel to anyone looking for a perfect getaway, and I can’t wait to return! ⭐⭐⭐⭐⭐ (5/5 Stars)

stay as sarai was really good in terms of food and room ambience. mr latif helped alot in local travel and stay at the sarai . overaly good experience 😇

Beautiful property, with a nice view. The staff is courteous and helpful especially mr. Lateef reception manager, mohammad shahid, and faizan tariq khan. Our stay was comfortable and the food was delicious too.

Food is good, location is a secluded with no facilities around the vicinity, however hotel has a very good service.

The location is a bit away from city so it’s hard to explore surrounding areas after around 7pm as all street lights are off in the locality of the hotel. The hotel and the premises is good. The rooms were quite big and spacious. The bed linen was not dirty but it seemed old and overused. The washrooms were nice and clean. The breakfast food was mostly the typical indian food (idli, puri bhaaji, eggs) on all 5 days of my stay. The staff were all very friendly and supportive with any of our needs.

The sarai is a good hotel. The staff is helpful and rooms are comfortable. Food was also good. Although, it seems a little overpriced. But i’d recommend to anyone wanting to explore srinagar. It’s a little outside the city, around 5-6 km from dal lake. So it may take some time to reach the hotel from the airport. But, all the tourist attractions are close by.